Business Case For Kindness - Episode 20 - KRT model

So - How can we go forward and create diverse, inclusive, and equality work environments that value employees? 

Over the past episodes we have learned a lot of information.  Now that we have learned the basics of this information we can now go onto the next step of the Business Case for Kindness. 

This is where the KRT (Kindness, Respect and Trust) model will guide your way to the changes you need to make to become a leader. The KRT model is your key to change.

Check out this week’s episode at: https://youtu.be/fZ627kPiQ38                                                                 

Or read it at: https://medium.com/@help_61026/business-case-for-kindness-episode-20-krt-model-916d5e9055aa

 

 

Business Case for Kindness - Episode 19 - Employee Engagement 2

This week we will continue our discussion on Employee Engagement.

Fact - Employees leave a company up to 80% of the time due to their manager.  People are leaving people not companies.  Employees are seeing the problems; HR is not helping them, and they see no other way than to quit. 

The 2018 CDC data is showing that suicide rates have increased in the U.S. from 1999 to present by nearly 30%.  There are even states that have increased by up to 58%.  Shouldn’t this be concerning to everyone?  We know how bullying in schools has led to school shootings.  Why aren’t we paying attention to what these Adult Bullies and Companies are doing to us the adults and our fellow Americans.  Something is wrong with our culture and we must fix it.    We have been valuing the wrong things.  Nothing we can buy, own, or attain will make us feel whole in the long term.

Check out this week’s episode at: https://youtu.be/UHHKPtCONjQ                                                                      

Or read it at: https://medium.com/@help_61026/business-case-for-kindness-episode-19-employee-engagement-2-5594c7042a3b

 

Business Case for Kindness - Episode 18 - Employee Engagement

Less than 1/3 of all employees are satisfied with their job and 80% report that they are not engaged at work.  To gain real employee engagement, companies need to change how their view their employees.  

Employee Net Promoter Scores (eNPS) is not working.  Some companies are doing the surveys quarterly and managers are not looking at the results.  They think when someone complains they are an outlier and they don’t need to concern themselves with that data.  They develop plans that never go anywhere, and nothing ever changes.

Imagine what would happen if all employees told the truth.

Check out this week’s episode at: https://youtu.be/gbwRoxRvpl4

Or read it at: https://medium.com/@help_61026/business-case-for-kindness-episode-18-employee-engagement-df2ff00994e2

 

Business Case for Kindness - Episode 17 - Sexual Harassment 2

It’s time we continue the talk about Sexual Harassment and Assault

This is where we are today…..divided into two schools of thought

·       Men are allowed (approved sexual harassment) because they are better than women (Strict Father Morality/Patriarchy/Misogyny)

·       Women want Respect and for the bad behaviors to stop.

The patriarchy culture in the United States continues to allow this behavior and doesn’t see any shame in it.  This is misogyny at it’s finest. 

Women are not speaking up and calling out these predators because it’s fun.  They are tired, desperate and they want to change the status quo.  Societies work hard to silence victims and make them feel like they are to blame. 

Check out this week’s episode at: https://youtu.be/8mrW-wkkkOQ

Or read it at: https://medium.com/@help_61026/business-case-for-kindness-episode-17-sexual-harassment-cont-1ab76e0ce0f2

 

Business Case for Kindness - Episode 16 - Customer Experience

Do you ever feel like companies really don’t want your money or business? 

Have you ever called about your bill and the person on the other end didn’t seem to care? 

Have you seen an employee being yelled out while working? 

Have you had your food shoved out the drive through window at you without a word being spoken?

Let's learn more about customer experience:

Check out this week’s episode at: https://youtu.be/irrg7JiG5-A

Or read it at https://medium.com/@help_61026/business-case-for-kindness-episode-16-customer-experience-179e06674298

 

 

Business Case for Kindness - Episode 15 - Income Inequality

I am a reformed Fortune 10 Director and now CEO of my own company, who opened her eyes to the issues and what has lead us to this point in history.  I helped cause income inequality by finding efficiencies and working for a company who surplused employees every year I worked there and acted like this was normal.  Jobs that made over $60K a year (2000) now make around $30K (2018).  Employees are being expected to handle multiple people’s jobs and when they cannot they are labeled as incompetent.

I remember the day I took on 2 jobs, then 3 jobs, then 4 peoples jobs at an introductory management level to not get paid overtime and being told by Human Resources that this was ok.  Then I took on 2 and then 3 peoples jobs at the next higher management level.  Then I took on 2 peoples job at the Director level.  This is how employees are being treated in all levels of jobs.  We keep adding responsibilities but not thinking or caring about the overall effect of this to the employee because of greed and making more money.  Why have we allowed this type of behavior to become normalized?  Over my career, I have seen the worst of greed in corporate America.  This the United States we have created by allowing greed, fear and hatred to run our county.  Isn’t it time we stop this madness?

Check out this weeks video - 

 https://youtu.be/3Lemq4-F-l8

Or read it here:

https://medium.com/@help_61026/business-case-for-kindness-episode-15-income-inequality-ee62c7051247

 

Business Case for Kindness - Episode 14 - Empathy

We live in a time, where hate, fear and greed is running the show. And people with empathy and compassion are being called snowflakes.

Empathy is undervalued. Being able to place yourself in another’s person shoes is scary and uncomfortable but will lead to the truth. Empathy is especially hard for people who feel they are privileged because of money, skin color and social status (including adult bullies). 

We the people are lacking empathy thanks to the hate, fear and greed that we have been living with. 

We would rather blame the victim than actually look at the person or the policy that has caused that person to become a victim. We would rather discriminate against women and people of color just because we can.

We must Stop victim blaming……….we need to place the blame on the perpetrator, abuser, adult bully.

Check out this weeks episode at https://youtu.be/AlbbZphLf9c

Or read it at: https://medium.com/@help_61026/business-case-for-kindness-episode-14-empathy-6212991a29a2

Business Case for Kindness - Episode 13 - Human Resources

Back in the 80’s when companies changed their Personnel Departments into Human Resources departments everything changed.  That is when Human Resources started treating employees as numbers instead of as human beings.  This also coincides with the money is king and greed mentality that we see today.  This shift has led to bad policies and countless number of lawsuits that could have been avoided. Employees are the backbone of any business and when businesses lose sight of that, they are failing. 

Please watch this weeks episode to learn more and how we can change going forward.

Watch this weeks episode: https://youtu.be/IKlqwF25mO0

Or read it at: https://medium.com/@help_61026/business-case-for-kindness-episode-13-human-resources-6cba563cec5c

 

Business Case for Kindness - Episode 12 - Equality, Diversity and Inclusion

Happy Pride everyone.  If you are an Ally, please let people know you are there for them.  Attend pride events, Join local Facebook groups, or local community groups.  We need to support one another and make sure there are safe spaces for our youth.  

Equality, Diversity and Inclusion is our future…..is your company ready?

Please watch this weeks video for more information.  

https://youtu.be/7GgWBahsVls

 

Business Case for Kindness - Episode 11 - Why Employees leave their jobs

In today’s episode we are going to exam the top 9 reasons of why people quit/leave their jobs.  Before we begin, here are 3 important facts to remember while we are diving into this list.

  • Less than 1/3 of all employees are satisfied with their job

  • 80% employees report that they are not engaged at work

  • Employees leave a company 80% of the time due to their manager.

People are leaving people not companies.  Employees are seeing the problems; HR is not helping them, and they see no other way than to quit. 

Watch this week’s episode at https://youtu.be/jh-j1bkPz10

Read this week’s episode at https://medium.com/@help_61026/business-case-for-kindness-episode-11-why-employees-leave-their-jobs-75ea8746968f

I hope you enjoy this weeks episode, please let me know your comments.  Thank you.

Business Case for Kindness - Recap of videos 6-10

Welcome to Business Case for Kindness

Be Kind to All LLC believes:

  • All employees deserve to be treated as Equal
  • Discrimination (no matter what the reason) can no longer be tolerated in Business. 

This week’s video is a recap of episodes 6-10:

6 – Sexual Harassment

7 – Women Leaders

8 – Leaders

9 – Adult Bullies

10 – Gaslighting

https://youtu.be/ycJVCiv1Ge4

We are the change – we can make things happen but only if we work together.

Please let me know if you have any questions or concerns.

Without Kindness and Respect there is little Trust.  Without Trust, the team will crumble.

Business Case for Kindness - Recap of 1st 5 videos

Welcome to Business Case for Kindness

Be Kind to All LLC believes:

·       All Employees deserve to be treated as Equal

·       Discrimination (no matter what the reason) can no longer be tolerated in Business. 

This week’s video is a recap of the first 5 episodes:

1 – Millennials

2 – Equal Rights Amendment (NO – it never passed)

3 – Stereotypes

4 – Pay Gap

5 – Media’s effect on all of us

 

https://youtu.be/RgW69pFiBD4

 

We are the change – we can make things happen but only if we work together.

Please let me know if you have any questions or concerns.

Without Kindness and Respect there is little Trust.  Without Trust, the team will crumble.

 

 

Business Case for Kindness - Episode 10: Gaslighting

Last week we discussed adult bullies and how they are harmful for business.  These adult bullies have learned many skills to keep their power and manipulate other people into believing what they say is the truth. Gaslighting has been used for years, but recently psychologists and journalists have been reporting more on this tactic.   This tactic is very scary because anyone is susceptible.  People don’t even realize that it is happening to them.  Human Resources is not trained on handle the situation.

This week we review  the article Gaslighting: Know it and identify it to protect yourself from Psychology today, and go through a real example of gaslighting in action.

People do not realize they are being gaslighted and It is time that we open our eyes to the lies. 

Link to this weeks video:

https://youtu.be/zOo2WmlzQls

Please let me know your comments and thoughts.

Have a great week.

Business Case for Kindness - Episode 9: Adult Bullies

Employees really don’t like working for Adult Bullies.  They don’t want to work in hostile work environments.  They don’t want to feel like they are in high school with all the cliques. They don’t want bosses who refuse to teach and help.  They want someone to connect with them and treat them with kindness and respect. 

Bullying can affect everyone including witnesses.  Bullying is linked to health impacts such as mental health issues, substance abuse and even suicide.  We focus on bullying being about children, but we don’t look at is as much within adults.  It is a problem and we need to learn more.

https://youtu.be/CwI7dh1AXPU

Let me know your thoughts……

Business Case for Kindness - Episode 8: Leaders

There is a clear difference between being a leader and being a manager.  Businesses have not been teaching their managers how to be leaders.  Instead companies are allowing and praising bad behavior.  The HR departments do not do enough to stop the bad behaviors and hostile work environments.  In a lot of cases, HR just lends a blind eye, especially if the person is an upper management.  This is the type of behavior that will hurt any project and company.  Isn’t it time the Adult Bullies stop being promoted and companies look for real leaders?

I developed the KRT Model after reading thousands of management books and articles.  The model is very simple.  Everything starts with Kindness.  

Throughout all of my research I have found that there are 20 top characteristics of the best leaders.  I have taken these characteristics and placed them into the KRT model.

Check out this week’s video to learn more.  

https://youtu.be/Iql78ip7SUI

Or read at https://medium.com/@help_61026/business-case-for-kindness-episode-8-leaders-a632bde1b349

 

 

Business Case for Kindness - Episode 7: Women Leaders

When a woman in a leadership role acts at all like a man, she is then perceived as a nasty woman.  Woman are expected to compromise, be meek, and make things better.  During a Woman’s empowerment event held in 2012/2013, I had the pleasure to meet Gail Evans.   In Gail Evans’s book – Play like a man and Win like a woman (2001) -  she lists out 6 things men can do at work that woman can’t. 

1.     They can Cry – you can’t

2.     They can have sex – you can’t

3.     They can fidget, you can’t

4.     They can yell – you can’t

5.     They can have bad manners, you can’t

6.     They can be ugly, you can’t

 

Seriously – this is what women in leadership roles have been told.  Can you see what is wrong with this picture?

 

Why does a woman have to change to win in business? 

Why do women want women to change to be more like men? 

Why is it easier for a woman to change to be like a man? 

Why can’t a man become more like a woman?   

It’s time we stop the double standards, stereotypes and bias. 

Watch this weeks video for more information.

 https://youtu.be/sU3Eq4DEP4w

Read’s this week episode at:

https://medium.com/@help_61026/business-case-for-kindness-episode-7-women-leaders-831b3a5b3216

 

Business Case for Kindness - Episode 6: Sexual Harassment

I was first sexually harassed when I was 11 years old by my male band teacher. I honestly can say I have been sexually harassed my entire life including college and every job I have ever had.  Throughout all of these harassments and inappropriate behaviors, one thing always was said to me when I was younger.  I was overreacting.  They (meaning men) didn’t mean anything by it.

This is the world of approved sexual harassment, I was indoctrinated into.  It was ok for men to do some bad behaviors, but others are not tolerated.  

Right now, we are divided into two schools of thought:

 - Men are allowed (approved sexual harassment) because they are better than women (Strict Father Morality/Patriarchy/Misogyny).

 - Women want Respect and for all of the bad behaviors to stop.

The #metoo movement is not going away.  I am setting an example by sharing my story with you. We can no longer be quiet and not share our experiences because that is what got us to this point.  We must stand up, be fearless and speak out.  Are you ready to share your story? 

Please watch this week’s video to dive further into this topic.

https://youtu.be/TFZAcOClWw0

We are the Change and we cannot be silenced or intimidated any longer.  #nofear

Business Case for Kindness - Episode 5: Media's Effect on all of us

 Very few companies control the majority of media in the US.  In 1983 media was controlled by 50 different companies, now there are 7 companies that are controlling the majority of information for 324 million Americans. 

Why is this important? 

In 1949 the Federal Communications Commission (FCC) introduced the Fairness Doctrine.   This policy required holders of broadcast licenses to present controversial issues of public importance and do so in a manner that was honest, equitable, and balanced.   Under the Reagan administration the FCC eliminated this policy in 1987.  Right after this policy was removed is when Fox News, Rush Limbaugh, and other conservative media started.  Many experts believe that the removal of this policy is what has led to the rising level of political party polarization.  The Us versus them mentality.

It's time, we dive into how the media really does influence our behaviors and what we can do about it.

Check out this week’s video for more information.

https://youtu.be/IgojqW8gzHY

 

Business Case for Kindness - Episode 4: Pay Gap

There is a Pay gap in the United states.  Research estimates this pay gap anywhere between 10-30%.

In the United States, we are not proactive, and businesses have allowed the pay gap to continue. 

Businesses are not required to prove they are following the law.  It is up to the individual to report the issue so that it can be investigated. 

Why if the US has a law on equal pay is it so hard to pay people the same? 

President Obama had worked with the EEOC to develop regulations to address these pay disparities.  This new regulation was set to collect its first batch of data in March 2018.   But, on August 29, 2017, under the Trump administration, the EEOC published a memo that stated it would freeze the rule voicing concerns that gathering pay information would place an outsize burden on the employers for little benefit

When the truth is - Businesses don’t want to face the discrimination they have created and allowed to continue for the past decades.

It is time for radical transparencyIt is time to be BRAVE and discuss pay gaps. If we remain silent nothing will change. Keeping our mouths shut is how we got here. It is time for a new approach.

 

https://youtu.be/pD6xoLoXhVI

 

*Note – not all professions/jobs have this issue especially if you are in a union.  But once you hit management this could happen.

Business Case for Kindness - Episode 3: Stereotypes

What is a Stereotype?  

Answer: To believe unfairly that all people or things with a particular characteristic are the same. 

How you grew up and your experiences have paved the way to who you are today.  If you have always had money, then you have no idea what it is like to be living paycheck to paycheck.  If you went to college and got the good job, you have no idea what it is like for that person who couldn’t finish high school and is working as a Janitor.   We all have experienced life differently.

Stereotyping is not limited to certain people, it affects all of us. Stereotypes are not harmless, they are very limiting and destructive.

Since we are moving away from the Command/Control culture into the Equality culture, it is time to we recognize that we can stop this behavior.  

1.    Identifying when we are stereotyping people

2.    Taking the necessary steps to correct the behavior

Once we stop putting people into these stereotypes for no reason, we will become closer to equality.   Are you willing to do the self-discovery work?  

Watch the video below for more detailed information including what you can do to stop Stereotyping.

https://youtu.be/W9wWsPd1ul0

 

Sterotypes question slide.jpg